Wilmington Watchdog Privacy Policy

Wilmington Watchdog Home Watch & Concierge Services | Effective date: September 22, 2026

Wilmington Watchdog Home Watch & Concierge Services (“Wilmington Watchdog,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect through www.wilmingtonwatchdog.com, how we use that information, and the circumstances in which it may be shared.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request information, or submit a request for a Home Watch plan.

This information may include:

·        Your name

·        Email address

·        Telephone number

·        Property address or general property location

·        Information about your property, travel schedule, service needs, or requested services

·        Any other information you choose to provide through our website, by email, telephone, text message, or other communication

We ask that you not submit sensitive personal information through our website unless it is specifically requested and necessary to provide our services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website hosting provider or related technology providers. This may include information such as:

·        Internet Protocol (IP) address

·        Browser type

·        Device type

·        Operating system

·        Pages viewed

·        Date and time of your visit

·        Referring website or source

This information may be used to operate, secure, maintain, and improve our website and to better understand how visitors use it.

3. How We Use Your Information

Wilmington Watchdog may use the information you provide to:

·        Respond to your questions or service inquiries

·        Contact you regarding a requested Home Watch or concierge service

·        Develop a customized service plan or estimate

·        Schedule consultations, property visits, or services

·        Communicate with you regarding current or requested services

·        Maintain appropriate business and service records

·        Improve our website, services, and customer experience

·        Protect our business, clients, website, and property from fraud, misuse, or security threats

·        Comply with applicable legal or regulatory requirements

Information submitted through a request form will primarily be used to respond to your inquiry and communicate with you regarding Wilmington Watchdog services.

4. Marketing Communications

We will not use information submitted through our website to send unrelated marketing communications unless you have provided appropriate consent or otherwise requested such communications.

If we offer promotional email or text communications in the future, you will be provided with an appropriate method for opting out.

5. Sharing of Personal Information

Wilmington Watchdog does not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business or provide services to you. These may include website hosting providers, email providers, scheduling or customer-management platforms, payment processors, technology providers, or other service providers acting on our behalf.

When providing Home Watch or concierge services, information may also be shared with an owner-authorized contractor, vendor, property representative, or other service provider when necessary to carry out your instructions.

We may also disclose information if reasonably necessary to:

·        Comply with applicable law, regulation, subpoena, or legal process

·        Protect the rights, safety, or property of Wilmington Watchdog, our clients, or others

·        Investigate suspected fraud, misuse, or unlawful activity

·        Respond to an emergency when disclosure is reasonably necessary to protect a person or property

We do not authorize third parties to use your personal information for their own unrelated marketing purposes simply because you contacted Wilmington Watchdog.

6. Cookies and Website Technology

Our website or the services used to operate it may use cookies or similar technologies necessary for website functionality, security, performance, or basic website analytics.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect how some portions of the website function.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining business records, resolving disputes, satisfying contractual obligations, and complying with legal, accounting, or regulatory requirements.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Wilmington Watchdog is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those providers before submitting personal information to them.

10. Children’s Privacy

Wilmington Watchdog’s services are intended for adults and property owners or their authorized representatives. Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

11. Your Privacy Choices

You may contact us to:

·        Ask what personal information you have provided to us

·        Request that inaccurate contact information be corrected

·        Ask us to delete information that is no longer reasonably necessary for our business or legal purposes

·        Request that we stop sending optional marketing communications

Certain information may need to be retained when required for legitimate business, contractual, insurance, accounting, or legal purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable requirements.

When the policy is updated, the revised effective date will be posted at the top of this page.

13. Contact Us

Questions about this Privacy Policy or Wilmington Watchdog’s handling of personal information may be directed to:

Wilmington Watchdog Home Watch & Concierge Services
Wilmington, North Carolina
Email: [email protected]
Phone: 910-902-0852
Website: www.wilmingtonwatchdog.com

Website Form Language for Attorney Review

The website’s “Request a Home Watch Plan” form currently includes a privacy-consent checkbox. Proposed replacement wording:

“I agree to the Wilmington Watchdog Privacy Policy and consent to Wilmington Watchdog using the information I provide to respond to my inquiry and communicate with me about requested services.”

The words “Privacy Policy” should link to the policy page. Promotional email or text opt-in, if offered later, should be presented separately for review.